Kejue
Voice AI for regulated, complex calls

Your customers call.
Kejue answers.

Kejue automates the most regulated, complex calls end to end, so you can handle more volume without adding headcount. Live at banks, telecoms, government and insurers.

Trusted by some of the largest and fastest-growing enterprises, from the Gulf to the United States.

  • Qiwa
  • alinma bank
  • etisalat
  • Bank Albilad
  • BSF
  • Abdul Latif Jameel
  • SAB Invest
  • Dubai Department of Economy and Tourism
  • Saudi Commission for Health Specialties
  • Ellington Properties
  • White & Co Real Estate
  • Royal Citadel
  • SAF Capital
  • Catch Estates
  • Bounce
  • Beneple
  • Boyer Law Firm
The problem

New customers cost you
calls, queues, and headcount.

Most of the calls a contact center takes are routine. Many of the callers switch languages mid-sentence. Most of the vendors were never built for either.

  • Callers stuck on hold

    Every queue is a customer deciding whether to hang up.

  • Menus nobody finishes

    Press 1, press 2, press 0 to speak to a person.

  • Bots that fail Arabic

    One dialect, no code-switching, no patience for accents.

  • Floors that cannot scale

    Recruiting, visas and attrition set the ceiling on calls.

  • Repeating the story

    Every transfer starts the conversation from zero.

  • Nothing written down

    Outcomes live in agents' heads, not in the CRM.

  • Data leaving the country

    Cloud voice vendors that cannot run inside your perimeter.

  • No audit trail

    Compliance asks what was said. Nobody can show them.

How it works

One agent,
from first draft to live traffic.

The same four steps for every agent your team ships, in one dashboard your operations people can read.

Brief it like a person.
Markets

Five markets,
from the Gulf to the United States.

Agents on the phone for customers in Jordan, Egypt, Saudi Arabia, the UAE and the United States, in the languages each market speaks.

Map of the markets Kejue operates in: United States, Egypt, Jordan, Saudi Arabia, UAE.
Speech models

Voice AI that runs
on its own speech models.

Trained on Arabic as it is spoken across the region, 18 dialects, and on the English people actually speak on a phone here. Served inside the platform, so nothing in the speech path belongs to anyone else.

  • Speech to text

    Hears 18 Arabic dialects and accented English on real phone lines, including a switch mid-sentence, and keeps up on a noisy call.

  • Text to speech

    Our own voices, Arabic and English, with your names, products and times pronounced the way you say them.

  • Speech language models

    Models that listen and answer in one pass, for the turns where every hundred milliseconds between the caller and the reply counts.

Model endpoints are coming soon, so you can run the same models behind your own applications.

Try it

Talk to an agent,
right now, from your browser.

Three demo agents on the same platform our customers run. Speak Arabic or English. Calls are recorded as part of the demo.

  • Banking

    Retail banking support

    Abdulaziz · Arabic

    • Ask how to open an account
    • Ask what to do about a lost card
    • Ask about branch hours
  • Insurance

    Health insurance customer care

    Faisal · Arabic

    • Ask about a pre-authorisation
    • Ask to book an appointment
    • Ask what your plan covers
  • Government

    Government services

    Saud · Arabic

    • Ask how to issue a work permit
    • Ask about transferring an employee
    • Ask about contract authentication
Security

Built for calls
a regulator can ask about.

Banks, insurers and government run Kejue inside their own perimeter. Every item here is a setting in the dashboard and a behaviour in the call path, not a line in a policy document.

  • PII masking settings: masking on, opening the original takes a written reason

    Personal data, masked

    With masking on, names, numbers and card details are masked in every transcript before anyone reads it. The original stays encrypted under your own key and opens only with a permission, a written reason and an audit entry.

  • A guardrail: never request passwords, PINs, OTPs or card numbers

    Guardrails

    Your compliance team's rules, written in plain language and attached to the agent.

  • The audit log: every change with its actor, time and target

    Every action on the record

    Who changed a prompt, who listened to a recording, who created a key. The API refuses any change that did not write its audit row.

Our cloud, your cloud, or your data center. Speech models included.

Security and trust

Hosted by Kejue,
in your region.

The bundle stands on ground Kejue operates. Your phones, your people and your systems stay on yours, and the two are joined by one encrypted bridge.

Your organizationKejue, your regionEncryptedPhone linesYour carrierYour peopleHandoffs, approvalsYour systemsCRM, core, ticketingSpeech modelsRecognition, synthesisSonus platformAgents, guardrails, auditYour dataTranscripts, recordings, keys
Partners

Built and deployed
with the companies you already trust.

Cloud, network and infrastructure partners for deployments inside your own perimeter.

  • Amazon Web Services
  • Cisco
  • BCG X
  • Nutanix
  • NTT DATA
  • Globitel
FAQ

Questions people ask before they book.

  • Kejue's speech models are built for 18 Arabic dialects, and for calls that switch between Arabic, English, and Hindi mid-sentence. Play the Arabic recordings above to hear it.

  • Yes. Many callers speak English as a second language. The agent is trained on short phrases, mixed-language sentences and accented speech, and it answers simply without rushing the caller.

  • Kejue cloud is priced per minute with volume tiers. Deployments in your own cloud or data center are licensed annually and sized to your concurrency. Customers replacing outbound floors report 60–70% lower associated costs. Book a demo and we size it for your call volume.

  • Yes, cold or warm. A warm transfer briefs the human with a summary or the full transcript before the caller is connected, so nobody repeats themselves.

  • It is designed to sit inside the controls those regulators expect: deployment in your VPC or on-prem, data residency in-country, verification before disclosure, card data entered by keypad and never spoken, redacted transcripts, and an audit log of every action. We answer questionnaires with the engineers who built it.

  • Yes. Kejue connects over SIP to your existing trunks, PBX, or contact-center platform, and can also provision numbers where you need them. Inbound and outbound both run on your numbers.

  • Where you decide. Managed cloud in a region you choose, your own VPC, or fully on-prem. Recordings and transcripts never leave the deployment you picked.

  • About four weeks for a first agent: design, build, test, launch, with Kejue engineers alongside your team. After that your team runs it from the dashboard.